Privacy policy
The Privacy Policy forms part of the General Terms and Conditions governing this Website.
Who is responsible for processing your data?
Canary Islands Agency for Research, Innovation and the Information Society (ACIISI)
C/ León y Castillo, 200 Edf. Servicios Múltiples III, 6th Floor 35071 -Las Palmas de Gran Canaria
Telephone numbers: 928 45 83 35
Contact details for the Data Protection Officer: mailto:dg.aciisi@gobiernodecanarias.org
You may contact us in any way you wish.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it, and if you have registered and access your account or profile, you will be informed of any modifications.
Website or email contacts
What information do we collect through the Website?
We may process your IP address, which operating system or browser you use, and even the duration of your visit, anonymously.
If you provide us with information on the contact form, you will be identified so that we can contact you if necessary.
For what purposes will we process your personal data?
- Respond to your enquiries, requests or petitions.
- Manage the requested service, respond to your enquiry, or process your request.
- Information by electronic means concerning your application.
- Perform analysis and improvements on the website regarding our services.
What is the legal basis for processing your data?
Acceptance and consent of the interested party: In cases where it is necessary to fill in a form and click on the send button to make a request, doing so will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.
All our forms have the symbol * next to mandatory fields. If you do not fill in these fields or do not tick the box accepting the privacy policy, you will not be able to send the information. It usually has the following wording: ‘□ I have read and accept the Privacy Policy.’
Newsletter contacts
What data do we collect through the newsletter?
On the website, you can subscribe to the Newsletter by providing us with an email address, to which it will be sent.
We will only store your email address in our database and will send you regular emails until you request to be removed from our mailing list or we stop sending emails.
You will always have the option to unsubscribe from any communication.
For what purposes will we process your personal data?
- Manage the requested service.
- Information by electronic means concerning your application.
- Information about events via electronic means, provided that express authorisation has been given.
- Report on Events and Aid
- Conduct analysis and improvements in mailing delivery.
What is the legal basis for processing your data?
Acceptance and consent of the interested party: In cases where subscription is required, it will be necessary to tick a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.
If you do not tick the box accepting the privacy policy, the information will not be sent. It usually has the following wording: ‘□ I have read and accept the Privacy Policy.’
Social media contacts
For what purposes will we process your personal data?
- Respond to your queries, requests, or enquiries.
- Manage the requested service, respond to your enquiry, or process your request.
- Engage with you and build a community of followers.
What is the legal basis for processing your data?
Acceptance of a contractual relationship within the relevant social network environment, and in accordance with its privacy policies:
- Twitter: http://twitter.com/privacy
How long will we keep personal data?
We can only consult or delete your data in a restricted manner if you have a specific profile. We will process your data for as long as you allow us to by following us, being friends with us, or clicking ‘like’, ‘follow’ or similar buttons.
Solo podemos consultar o eliminar tus datos de forma restringida si tienes un perfil específico. Procesaremos tus datos durante el tiempo que nos lo permitas al seguirnos, ser nuestro amigo o hacer clic en «Me gusta», «Seguir» o botones similares.
Do we include personal data from third parties?
No, as a general rule, we only process data provided to us by the data subjects. If you provide us with data from third parties, you must first inform those individuals and request their consent, or else you exempt us from any liability for failure to comply with this requirement.
What about data on minors?
We do not process data relating to minors under the age of 14 without the consent of their parent or legal guardian. Therefore, please refrain from providing such data if you are under this age or, where applicable, from providing data relating to third parties who are under this age. The Canary Islands Agency for Research, Innovation and the Information Society (ACIISI) accepts no liability for any breach of this provision.
Will we communicate electronically?
They will only be used to process your request, if it is one of the means of contact you have provided us with.
If we send you commercial communications, they will have been previously and expressly authorised by you.
What security measures do we implement?
Rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of the art to prevent the loss, misuse, alteration, unauthorised access and theft of Personal Data.
To whom will your data be disclosed?
Your data will not be disclosed to third parties, except where legally required.
When we instruct them to do so, the web development and maintenance company or the hosting company will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as us.
What are your rights?
- To know whether or not we are processing your data.
- To access your personal data.
- To request the rectification of your data if it is inaccurate.
- To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
- To request the restriction of the processing of your data, in certain circumstances, in which case we will only retain it in accordance with current regulations.
- To transfer your data, which will be provided to you in a structured, commonly used, machine-readable format. If you prefer, we can send it to the new controller you designate. This is only valid in certain cases.
- To lodge a complaint with the Spanish Data Protection Agency or competent supervisory authority if you believe that we have not dealt with you correctly.
- To withdraw consent for any processing for which you have given consent, at any time.
If you change any details, please let us know so that we can keep them up to date.
Would you like a form to exercise your rights?
We have forms for exercising your rights. Please request them by email, or if you prefer, you may use those prepared by the Spanish Data Protection Agency or third parties.
These forms must be signed electronically or accompanied by a photocopy of your ID card. If you are represented by someone else, you must attach a copy of their ID card, or also signed with their electronic signature.
Forms may be submitted in person, sent by post or emailed to the address of the Data Controller at the beginning of this text.
How long does it take us to respond to the Exercise of Rights?
It depends on the law, but at most within one month of your request, and two months if the issue is very complex. We will notify you if we need more time.
Do we use cookies?
If we use other types of cookies that are not necessary, you can consult the cookie policy at the corresponding link at the top of our website.
How long will we keep your personal data?
Personal data will be kept for as long as you remain associated with us. Once you are no longer associated with us, the personal data processed for each purpose will be kept for the legally established periods, including the period during which a judge or court may require it, in accordance with the statute of limitations for legal actions.
The processed data will be kept until the aforementioned legal deadlines expire, if there is a legal obligation to keep it, or if there is no such legal deadline, until the interested party requests its deletion or revokes the consent given. This includes any data that we are obliged to keep for administrative, legal or security purposes.
